Deleting personal information from a publication

In order to request the deletion of your personal information from a Calaméo user’s publication, please send us a short letter stating your request as well as proof of identity.

Your request can be sent by post or as a scanned letter by email to It should include the following information:

  • the date of your request
  • your last name, first name and email address
  • a description of the precise personal information you wish to have removed, including the exact URL(s) and page(s) where this information can be found
  • proof of identity

All requests to delete personal information must be signed by the individual in question and be accompanied by proof of identity. Without these elements, your request cannot be processed.

If you choose to send your request by email, please include a scanned copy of both your signed letter and your proof of identity so that your request can be processed.

If your request concerns the personal information of a minor aged 15 or younger, please include proof that you are his/her parent or legal guardian.

Mailing address

Your letter to request deletion of personal information from a Calaméo user’s publication may be sent to:

CALAMEO Service Juridique

25, rue de Ponthieu

75008 PARIS France

E-mail address:

Removing personal information

Upon receipt of your request, we will proceed to ensuring that the personal information in question is unavailable within 28 days.


We would like to stress the fact that this procedure should not be construed as a refusal on our part to enforce your rights; it is simply necessary to formalize our correspondence.

The right to erasure concerns only your own personally identifiable data. You must therefore provide proof of identity when making your request and, except for parents or legal guardians of a minor aged 15 or younger, you may not request the deletion on behalf of another individual.

When your right to erasure is exercised, we will conserve data related to proof of identity for a period of 3 years.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk