Troubleshooting conversion problems

If your publication or certain elements of your publication are not displaying correctly on Calaméo, we suggest the following to optimise conversion:

  • print your document to PDF (using Adobe PDF for example) rather than exporting it
  • avoid transparency and masks offered by layout software
  • use a PDF 1.4 compatibility format (maximum)
  • do not overcharge your pages by incorporating too many vector elements
  • reduce image resolution (128 – 150dpi/pixels for an optimum result)


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